Table Top Lid

Enhance your outdoor space with our versatile table top lid, which transforms your fire pit into a functional serving table when not in use. Its sleek powder coated aluminum surface offers a minimalistic design, while maintaining strength and durability. This accessory allows you to enjoy the full functionality of your outdoor entertainment area without sacrificing space or style, even when the fire pit is off.

Glass Wind Guard

Don’t let the wind ruin your fire pit experience. Our glass wind guard helps shield the flame from breezes, allowing it to burn strong and steady. With its simple and clear design, you can enjoy the view of your fire pit, even on windy days.

Commercial Grade Weather Cover

Protect your fire pit and preserve its classic appearance with our all-season, commercial-grade weather covers. Custom-designed for a perfect fit, these covers help extend the lifespan of your fire pit when not in use. We highly recommend using them to shield your fire pit from the elements and maintain its durability.

Electronic Ignition with Remote

This upgrade allows you to control your fire pit from a distance. Available for all natural gas and propane fire pits, the remote allows easy on/off control. A 120V AC standard outdoor, grounded power cord plugs into a GFCI outlet. (GFCI not included) For guidance on voltage and installation, consult the line drawings and your electrician.

Wall Timers

Wall timers are great for not only commercial but residential spaces as well. This feature provides effortless control over your electronic ignition fire pit. Simply turn it on with a dial and see it to shut off automatically at a specified time, ensuring safe and efficient fire pit management.

Emergency Stop

Commonly used in commercial, multi-residential, and hospitality settings, the E-Stop is a valuable safety feature that halts all power to the fire pit via a key-release function. The key-release function offers enhanced control and safety for high-traffic or public environments.

Propane Tank Cover

Our propane tank covers are available in the same color options as our fire pits and provide a discreet storage solution for propane tanks. The flat surface of these covers can also double as a functional end table, enhancing your outdoor seating and display areas.

Dekko fire pits are available in propane or natural gas fuels. For convenience each fire pit will come equipped with a LP / NG convertible burner.

To ensure safe install and operation all propane and natural gas fire pits must be installed by a certified gas technician. If any issues arise with the burner or gas line, a certified technician is also required to complete the service work.

To prepare for your fire pit installation, select a level location with access to a fuel source. If your fire pit includes an electrical ignition burner, ensure there is also access to an electrical source.

Your fire pit can be placed on a deck or other combustible surface with the use of a Deck Installation Kit. This kit includes basalt insulation material and an instructional booklet. In some cases, a concrete pad is also included in the Deck Installation Kit. For installations under a pergola or covered patio, please refer to the user manual for required clearances.

Dekko fire pits are designed to for all season use. To ensure safe operation and longevity, keep it free from snow and ice buildup. Make sure to follow all safety guidelines for cold-weather use, including proper ventilation and regular maintenance. Our fitted weather cover is recommended for optimal protection when the fire pit is not in use.

Propane: To light your propane fire pit, first ensure both the key valve and your LP tank are closed. Turn on your LP tank, wait 5-10 seconds allowing the fuel to create back pressure to the regulator. Next, hold the igniter above the centre of the burner and slowly turn the key valve partially, allowing gas to flow. Once the gas is flowing, activate the igniter to ignite the burner.

Natural Gas: To light your fire pit, first ensure the valve is in the “off” position by turning it fully clockwise. Place an igniter or lighter above the center of the burner. Next, hold the igniter above the centre of the burner and slowly turn the key valve partially, allowing gas to flow. Once the gas is flowing, activate the igniter to ignite the burner.

For safety and technical reasons, our fire pits are not designed to accommodate propane tanks stored internally within the enclosure. Always store your propane tank in a well-ventilated area away from the fire pit to ensure safe operation.

The table top lid is designed to complement your Dekko Concrete fire pit, but we recommend letting the fire pit cool down before placing on the lid.

For an alternative to using a match or BBQ igniter, you can opt for an integrated electronic ignition system, which can be found in the EI section of our product lineup. This option allows for a safe and easy lighting experience without the need for external ignition sources.

We offer a conversion kit to switch from propane to natural gas. Please reach out to us or refer to your user manual for guidance on compatibility and installation. Please consult a certified technician to complete the service work.

The 65,000 BTU limit for manual ignition systems is set for safety and ease of use. Higher BTU outputs require more advanced control systems, which are included in electronic ignition systems to ensure safe use.

Our fire pits can be upgraded to an electronic ignition system at any time. The upgrade may require some adjustments to the burner system, so it’s best to consult with Dekko or a qualified technician to ensure compatibility and proper installation.

For guidance on maintaining your fire pit, please refer to the ‘Care and Maintenance’ section at the end of your installation guide. If the section seems unusually brief, rest assured—it’s intentional. Our fire pits are engineered for minimal upkeep. Made from 100% pure, proprietary concrete, they are built for durability, designed to last a lifetime without peeling, flaking, or fading.

While it’s rare for our fire pits to crack, a hairline crack is a natural characteristic of concrete and should not be cause for concern. It is typically not indicative of any structural issue and will not expand or cause separation.

While our fire pits are resistant to stains from the natural elements, any spills or accidents could result in the absorption of liquids due to the porous nature of concrete. Please be sure to blot any stains or spills immediately after contact. Please see below for our recommended steps on how to approach and remove stains.

Stains on your fire pit can typically be removed with a mild soap and water solution. Avoid using abrasives or strong chemicals, as they can cause further damage. If a spill occurs, blot it immediately with a clean, damp white towel—do not wipe, as this can push the stain deeper. If the stain persists, please contact our staff at Dekko for assistance and further solutions.

Dekko fire pits are crafted from 100% pure concrete and are designed to be maintenance-free, meaning they do not require sealants or additional protective coatings. The natural durability of the concrete ensures long- lasting performance without the need for extra treatments.

The light pink or orange color change on some beach stones is a natural reaction to heat, particularly on lighter stones such as ivory. This occurs due to the presence of magnesium and iron deposits and is not considered a defect. It is simply part of the stone’s natural response to the heat from the fire.

If your fire pit is wobbling, ensure the installation surface is level. Our fire pits are designed with legs installed directly into the mold to create a stable, level base. Any instability may be due to an uneven surface, so we recommend checking and adjusting the placement to ensure it’s flat and secure.

All Dekko fire features are safe for outdoor use. A portion of the shell around the burner will become warm to the touch but not excessively hot. As with all gas appliances, safety precautions are essential. Always supervise young children and pets around the fire pit, and avoid placing clothing or flammable materials near the concrete ledges.

While Dekko fire pits offer warmth and ambiance, they are intended for aesthetic enjoyment rather than cooking. Roasting marshmallows may be tempting, but we do not recommend it due to the risk of food falling onto the rocks and burner. If you decide to roast marshmallows, please exercise caution and ensure children are supervised. Any food falling onto the rocks or burner is not Dekko’s responsibility and could require replacement rocks if damage occurs.

If you smell gas near your fire pit, immediately turn off the gas supply to the appliance and contact your gas technician. If the odor persists, do not attempt to light the fire pit and contact your gas supplier for further

For safety reasons, do not use the ledge of your fire pit as a seating area. The flame may behave unpredictably due to wind or gusty conditions, posing a risk to those nearby. It is always best to maintain a safe distance from the fire while enjoying your outdoor space.

Solid fuels, such as wood, sticks, leaves, paper, or debris, should never be burned in your fire pit. The surface should remain clear of any flammable materials, including gasoline or other volatile liquids. Only use propane or natural gas as recommended, and avoid placing combustible materials near the fire pit to ensure safe and proper operation.

If any components of your fire pit have been submerged in water (ie. flooding), do not use the appliance.  Immediately contact a qualified service technician to inspect and replace any affected parts, including the control system and gas controls.

Dekko fire pits can be lit after rainfall, but it’s essential to ensure the burner and ignition components are dry. Moisture can affect the ignition process, potentially causing difficulty in lighting or uneven flames.

Sooting is a natural by-product of burning propane or natural gas.  To minimize sooting, avoid placing stones directly above the flame, as this can cause excessive buildup. If soot does appear, you can gently clean the stones using a mild soap and water mixture. Be sure to rinse and dry them thoroughly before placing them back in the fire pit.

A low flame in your fire pit can result from several factors. For natural gas units, it may be due to improper gas pressure or an undersized gas supply line. For propane units, it could be related to incorrect lighting procedures. To resolve this, ensure the chrome key is in the “off” position before turning on the tank, and turn the tank on slowly to equalize pressure. Additionally, check the propane tank level or remove excess stones that might be covering the burn holes. If you have tried the solutions above and didn’t have success, please reach out to our customer care department for further assistance.

LIMITED MANUFACTURER’S WARRANTY

This warranty does not apply to, and the manufacturer assumes no responsibility for, damage or defect due to any one of the following:

• Improper handling, maintenance, or installation of product
• Modification or alteration to the product in any manner which increases its susceptibility to damage
• Any case where the product has been misused, intentionally damaged, or damaged as a result of negligence

Customarily in-stock items are shipped from our Ontario headquarters within 2-4 weeks of order placement, while custom items generally ship within 4-6 weeks. Shipping times may vary during peak seasons. If you require a faster lead time, please contact our sales team, as expedited shipping may be available based on your location.

Shipping costs vary based on your location, as we serve clients worldwide. However, because our products are ultra-light and easy to manage, we can significantly reduce shipping costs while ensuring quick turnaround times. For an accurate shipping estimate, please contact our sales team, who can provide specific details based on your location.

Curb-side delivery is provided by freight companies for residential orders. It allows the product to be lowered to the ground upon arrival but does not include placement or unboxing. You will need to arrange for assistance to unpack and position the fire pit. Typically, a team of two people is sufficient to handle the unboxing and placement.

All Dekko Concrete shipments MUST be inspected on site for any potential damage before accepting the delivery. This ensures that any issues can be identified immediately.

Yes, you will receive an email from our shipping department once your order has been collected by the freight company. This email will include your tracking number and any additional contact details for the shipping company if needed.

If a fire pit crate is left outside and exposed to the elements, pigment from the crate may transfer onto the fire pit, causing stains. To prevent this, remove the fire pit from the crate as soon as possible or store it indoors. If the stain persists or you need further assistance, please contact Dekko’s customer service team for guidance.

Your fire pit will arrive securely packaged and fastened to a wooden skid. Unless otherwise arranged, the delivery will be made curbside, near your project location. Upon delivery, it is your responsibility to inspect and unpack the contents while the delivery agent is present. Be sure to check for any visible damage to the fire pit or its components. Avoid leaving the fire pit or cladding in the crate or cardboard packaging outdoors, as this could result in staining on the materials.

You are responsible for inspecting all merchandise upon delivery while the delivery agent is present. This includes checking for any visible damage or discrepancies before accepting the shipment. Make sure to report any issues immediately to ensure proper resolution.

If the carton appears crushed, punctured, torn, or creased, make sure to note ‘Damaged Carton’ on the bill of lading when signing for the delivery, even if the contents inside seem unaffected. This helps ensure proper documentation in case of any issues with your order.

Ensure that the shipping pallet, shrink wrap, and tie-downs are in good condition and intact. If any of these items appear damaged, make a note of it on the bill of lading before signing for the delivery.

If you notice any visible damage to the product upon delivery, please refuse the entire shipment and document the refusal on the bill of lading. This will help ensure the issue is addressed promptly and prevent further complications.

Once you have opened and inspected all items for damage and noted all damages on the bill of lading, please contact us either by phone at 855.422.0077 or via email at customercare@dekko.ca to report the damage so that we may begin processing any necessary replacements promptly.

Please be prepared to submit photos of any damaged items. Make sure to capture an image of the entire shipment as well as the damaged components, as this will help expedite the claims process. Your cooperation in providing clear and detailed photos will ensure a smooth resolution.

In some cases, we may ask you to retain the damaged items until the carrier can inspect or collect them for claims purposes.  Please do not discard any damaged items without prior authorization from a Dekko Inc. representative.

The delivery agent should always wait while you inspect for damage. However, if they refuse, be sure to note “PENDING INSPECTION. DRIVER WOULD NOT WAIT” on the bill of lading. This will ensure that the situation is properly documented for further action.

Dekko concrete panels are 1/2″ thick (13mm)

Our lightweight concrete weighs at 3.2 lbs per sq ft. A standard 4×4 panel weighs 51lbs

Dekko Concrete is handcrafted from 100% concrete material. No additional additives or resins are added ensuring maximum strength and durability.

While our standard 4’x4′ cladding is our most popular option, we also offer a variety of custom options up to 8′.

Dekko cladding is low-maintenance. It is 100% UV stable and won’t fade or patina, making it ideal for both interior and exterior applications.

Dekko Concrete is perfect for exterior applications because it’s crafted from durable, lightweight concrete that withstands various weather conditions. Our cladding is designed to resist fading, cracking, and moisture, ensuring a lasting, high-quality finish that enhances outdoor spaces with modern aesthetics and reliable performance.

Dekko Concrete products are not recommended for use in showers due to prolonged exposure to water and humidity in a closed environment which can impact the longevity and appearance of concrete over time. Our products are designed for areas where durability, aesthetics, and functionality are preserved without constant moisture exposure in a confined space.

Dekko Concrete is an excellent choice for ceiling installations because it’s made from lightweight, innovative concrete that’s easier and safer to install overhead than traditional materials. Our panels provide a sleek, modern look with minimal structural load, making them ideal for creating striking ceiling designs without compromising on quality or safety.

Dekko Concrete is not suitable for flooring as it’s not designed to withstand heavy foot traffic. However, its lightweight, durable structure makes it ideal for horizontal surfaces like hearths and benches, where it adds a modern, stylish look without the need for load-bearing support.

Dekko Concrete is not suitable as a traditional countertop material because its porous texture can absorb stains and liquids over time, making it less resistant to everyday kitchen use. It’s designed for decorative applications where durability meets modern aesthetics without heavy surface wear.

Dekko Concrete’s installation methods vary slightly between interior and exterior applications to ensure durability in different environments. Exterior installations require additional weatherproofing steps to protect against moisture and temperature changes, while interior installations focus on securing a seamless, aesthetic finish.

Customarily in-stock standard cladding is shipped from our Ontario headquarters within 2-4 weeks of order placement, while custom cladding generally ship within 4-6 weeks. Shipping times may vary during peak seasons. If you require a faster lead time, please contact our sales team, as expedited shipping may be available based on your location.

Shipping costs vary based on your location, as we serve clients worldwide. However, because our products are ultra-light and easy to manage, we can significantly reduce shipping costs while ensuring quick turnaround times. For an accurate shipping estimate, please contact our sales team, who can provide specific details based on your location.

Curb-side delivery is provided by freight companies for residential orders. It allows the product to be lowered to the ground upon arrival but does not include placement or unboxing. You will need to arrange for assistance to unpack and position the cladding. Typically, a team of two people is sufficient to handle the unboxing and placement.

All Dekko Concrete shipments MUST be inspected on site for any potential damage before accepting the delivery. This ensures that any issues can be identified immediately.

Yes, you will receive an email from our shipping department once your order has been collected by the freight company. This email will include your tracking number and any additional contact details for the shipping company if needed.

If a cladding crate is left outside and exposed to the elements, pigment from the crate may transfer onto the concrete, causing stains. To prevent this, remove the cladding from the crate as soon as possible or store it indoors. If the stain persists or you need further assistance, please contact Dekko’s customer service team for guidance.

Your cladding will arrive securely packaged and fastened to a wooden skid. Unless otherwise arranged, the delivery will be made curbside, near your project location. Upon delivery, it is your responsibility to inspect and unpack the contents while the delivery agent is present. Be sure to check for any visible damage to the cladding or its components. Avoid leaving the cladding in the crate or cardboard packaging outdoors, as this could result in staining on the materials.

You are responsible for inspecting all merchandise upon delivery while the delivery agent is present. This includes checking for any visible damage or discrepancies before accepting the shipment. Make sure to report any issues immediately to ensure proper resolution.

If the carton appears crushed, punctured, torn, or creased, make sure to note ‘Damaged Carton’ on the bill of lading when signing for the delivery, even if the contents inside seem unaffected. This helps ensure proper documentation in case of any issues with your order.

Ensure that the shipping pallet, shrink wrap, and tie-downs are in good condition and intact. If any of these items appear damaged, make a note of it on the bill of lading before signing for the delivery.

If you notice any visible damage to the product upon delivery, please refuse the entire shipment and document the refusal on the bill of lading. This will help ensure the issue is addressed promptly and prevent further complications.

Once you have opened and inspected all items for damage and noted all damages on the bill of lading, please contact us either by phone at 855.422.0077 or via email at customercare@dekko.ca to report the damage so that we may begin processing any necessary replacements promptly.

Please be prepared to submit photos of any damaged items. Make sure to capture an image of the entire shipment as well as the damaged components, as this will help expedite the claims process. Your cooperation in providing clear and detailed photos will ensure a smooth resolution.

In some cases, we may ask you to retain the damaged items until the carrier can inspect or collect them for claims purposes. Please do not discard any damaged items without prior authorization from a Dekko Inc. representative.

The delivery agent should always wait while you inspect for damage. However, if they refuse, be sure to note “PENDING INSPECTION. DRIVER WOULD NOT WAIT” on the bill of lading. This will ensure that the situation is properly documented for further action.